Privacy Policy

Introduction
Purpose
This Privacy Policy explains how the NakshatraVilla, (referred as "We," "Us," or "Our"), collects, uses, stores, and protects your personal information. This Privacy Policy is aimed to keep things simple and direct. This policy will help you understand how We work with your data, so that it becomes easier for you to make informed decisions and control the same. Hence spending few minutes of your time to go through this self-written Privacy Policy would help you to feel confident about using Our services through this website. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
 
Information We collect
We collect below data of Yours while interacting with Us.

For inquiry/ query (through form filling ONLY)

• Name

• Email ID

• Mobile number

• Exact descriptive inquiry/ query

 
Visiting Our website (usage data)

• Website generate automatic collection of data (eg: landing page, navigation through pages, etc)

• City based location (not exact physical location, but location upto City level)

• Device used to access Our website (mobile, computer)

• Browser used to access Our website (safari, chrome, others)

• Automated collected data (cookies, analytics, IP address)

 
Booking related information

• Name

• Email ID

• Mobile number

• AADHAR numbers

• Number of Members (children + adult)

• Payment information (UPI, Bank transfers)

 
How We use Your information
We collect this Data for the purpose as listed and explained below:

Booking Management

• To confirm, process, and manage Your booking.

• To verify guest details for check-in and stay-related requirements.

• To maintain accurate reservation records and handle modifications or cancellations.

Communication and Customer Support

• To respond to Your inquiries, questions, or requests submitted through forms or direct communication.

• To share booking confirmations, updates, reminders, and essential stay-related information.

• To provide assistance before, during, and after Your stay.

Service Improvement and Personalization

• To analyze website usage patterns and user behavior to enhance website performance and navigation.

• To understand guest preferences and improve the quality of Our services and offerings.

• To personalize user experience wherever applicable (for example: recognizing returning visitors).

Marketing

• To share promotional updates, offers, or property-related announcements.

• To send newsletters or messages or emails.

• You may opt-out of marketing communication at any time.

Legal and Security Purposes

• To comply with regulatory requirements such as guest identity verification (AADHAR, Govt. rules).

• To detect, prevent, or address fraud, unauthorized activities, or security threats.

• To maintain safety and protect the property, guests, and Our legal rights.

 
Cookies & Tracking Technologies
We use Cookies and similar tracking technologies to improve Your browsing experience, understand how You interact with Our website, and ensure smooth functioning of essential features.

What Are Cookies?
Cookies are small text files stored on Your device when You visit Our website. They help Us recognize Your device and remember certain information to enhance usability.

Types of Cookies We Use

• Essential Cookies: Required for core website functions such as page navigation and security.

• Analytics Cookies: Help Us understand visitor behavior (page visits, time spent, interactions) to improve website performance.

• Preference Cookies: Store Your basic choices (like language or device type) to offer a smoother browsing experience.

Tracking Technologies

• We may use tools such as:

• IP Address tracking (to identify city-level location).

• Browser and device identification for compatibility and performance insights.

• Analytics tools to measure website traffic and usage patterns.

Why We Use These

• To ensure the website loads correctly and functions without errors.

• To analyze usage data for improving content, layout, and overall experience.

• To detect unusual activity and maintain security.

Your Choices

• You can control or disable Cookies through Your browser settings. However, disabling certain Cookies may affect the website’s functionality.

 
Sharing Your Information
We do not sell, trade, or rent Your personal information to any third party. We share Your data only in limited situations necessary to operate Our services.

Service Providers
We may share certain information with trusted service providers that help Us run and maintain Our website and booking operations. These include:

• The CMS platform used to host this website

• UPI and bank transfer payment channels

• These providers operate under their own Privacy Policies, and You are advised to review them separately to understand their data practices.

Legal Requirements
We may disclose Your information if required to:

• Comply with applicable laws or legal processes

• Respond to valid governmental or regulatory requests

• Protect Our rights, property, or safety, or that of others

Operational Necessities
Certain information may be shared for smooth functioning of services such as:

• Confirming Your booking

• Coordinating check-in processes

• Resolving support or inquiry-related matters

• Only the minimum required data is shared for any operational need.

 
How We Store and Protect Your Information (Data Security)
We take the safety of Your personal data seriously and use appropriate measures to secure it from unauthorized access, misuse, loss, or alteration.

Data Storage
Your information is stored using secure systems provided by Our service providers, including:

• The CMS platform used to host this website.

• Payment channels used for UPI and bank transfers.

• These service providers maintain their own security and privacy standards. Users are requested to review their respective Privacy Policies for complete details.

Protection Measures
We use industry-standard safeguards such as:

• Secure servers with controlled access

• Encrypted data transmission wherever applicable

• Regular monitoring to detect unusual or unauthorized activities

Limited Access

• Only authorized personnel with a valid operational need can access Your data. We ensure that access is granted strictly on a need-to-know basis.

Retention

• We retain Your information only for as long as necessary to fulfill booking, communication, and legal requirements. After this period, data is securely deleted or anonymized.

​

Data Security
We prioritize the protection of Your personal information and employ several measures to safeguard it while using Our services.

Measures Taken to Protect User Data

• Secure Servers: Your data is stored on protected servers with controlled access.

• Encryption: Sensitive information, especially payment details, is encrypted during transmission.

• Access Control: Only authorized personnel with a legitimate operational need can access Your data.

• Regular Monitoring: We monitor Our systems to detect unusual activity and prevent unauthorized access.

• Service Provider Security: CMS platform and payment channels follow their own security protocols to safeguard Your data.

Limitations of Security on the Internet

• While We take all reasonable steps to protect Your data, no method of transmission or storage over the Internet can be guaranteed 100% secure. You should understand that there is always a minimal risk of unauthorized access or cyber threats despite these safeguards.

 
Your Rights
We respect Your rights regarding the personal information You share with Us. You have the following rights:
Access, Correction, and Deletion

• You can request access to the personal information We hold about You.

• You can request corrections to ensure Your data is accurate and up to date.

• You may request deletion of Your data, subject to legal or operational obligations (e.g., booking records).

Opt-Out Options

• You can opt out of marketing communications or newsletters at any time.

• Links to unsubscribe or settings to manage preferences will be provided in communications.

Data Portability

• Where applicable, You can request a copy of Your personal data in a structured, commonly used, and machine-readable format.

Grievance Redressal / Contact

• For any queries, concerns, or requests regarding Your personal data, please contact Us at:

• Email: [nakshatravilla@gmail.com]

• Phone: [91 92843 10559]

• We will respond promptly and work to resolve any privacy-related issues in accordance with applicable laws.

 
Children’s Privacy
Our website and services are not intended for use by children under the age of 18. We do not knowingly collect personal information from children.
If We become aware that We have inadvertently collected information from a child, We will take steps to delete such information promptly.
Parents or guardians who believe that their child has provided personal information may contact Us to request its removal.
 
Links to Third-Party Sites
Our website may contain links to external websites, including payment gateways, booking platforms, and social media channels.
We are not responsible for the privacy practices or content of these third-party sites.
We encourage You to read the privacy policies of any external websites You visit through Our site, as they operate independently from NakshatraVilla.
 
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in Our practices, legal requirements, or website functionality.
Any updates will be posted on this page with a revised “Effective Date.”
We encourage You to review this Privacy Policy periodically to stay informed about how We protect Your information. Continued use of the website after updates indicates Your acceptance of the revised terms.
 
All rights reserved with NakshatraVilla for changes to this policy document, with prior notification. No copyrights for this policy shall be publicly available to anyone

​

To learn more about Privacy Policy, check out this article “Creating a Privacy Policy”.